Specified Commercial Transaction Act

 Legal Name for business: Shibuya Cosmetics LLC

Place of business: 7-1 Maruyamacho, Shibuya-ku, Tokyo-to 〒150-0044

Phone number: 05068745651

Mail address: tokyo@shibuyacosmetics.com

Director of operations: ノイマン・ギュンター

Additional fees: n/a

Exchanges & Returns: Unopened items can be exchanged for items of equal or lesser value, while partial refunds will be given for opened items returned within 10 days of delivery.

Delivery times: Orders will be processed within 3-5 business days, and products should be received within 14 days.

Accepted payment methods: Credit cards or via local bank transfer.

Payment period: Credit card payments are processed immediately, while local bank transfers must be sent within 3 days of date of order. 

Value of products: ¥2000 to 250,00